Bilingual Intake Specialist (English/Spanish) – Admissions

CRI-Help; Los Angeles (CA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical insurance (Platinum plan) paid

401(k) with 4% match

Paid time off: holidays and vacation

Dependent coverage options

Job summary

CRI-Help, a Los Angeles County substance use disorder treatment center, seeks an Intake Specialist to conduct screenings and facilitate admissions into residential programs. The role requires bilingual English/Spanish, strong communication, and precise documentation skills.

The position partners with Clinical staff to verify benefits (including Medi-Cal) and coordinate admissions. Competitive hourly pay, full-time, with comprehensive benefits and 12 paid holidays.

Qualifications

• Bilingual (English / Spanish) required.
• Excellent written and oral communication skills.
• Excellent documentation skills.
• Diplomatic and professional demeanor.
• Well organized and a good planner.
• Excellent time management skills.
• Excellent counseling skills.
• Understand substance use disorders.
• Understand 12-Step philosophies.

Responsibilities

• Handle inquiries from individuals seeking treatment and information.
• Schedule and conduct screenings to determine eligibility.
• Assess applicants for level of care and program fit.
• Admit clients and complete required documentation timely.
• Utilize assessment tools during intake.
• Provide crisis intervention when red flags appear.
• Provide case management as needed.

Skills

Bilingual English/Spanish

Excellent written and oral comms

Documentation skills

Diplomacy and professionalism

Organization and planning

Time management

Counseling skills

SUD program understanding

12-Step philosophy understanding

Education

Substance Abuse Counselor (CCAPP/CAADE/CADTP) preferred

Experience in admissions/ intake

Job description

CRI-Help, a Los Angeles County substance use disorder treatment center, seeks an Intake Specialist to conduct screenings and facilitate admissions into residential programs. The role requires bilingual English/Spanish, strong communication, and precise documentation skills.

The position partners with Clinical staff to verify benefits (including Medi-Cal) and coordinate admissions. Competitive hourly pay, full-time, with comprehensive benefits and 12 paid holidays.