Bilingual Intake Specialist — Legal & Client Advocate

Crisp Recruit

Fort Lauderdale (FL)

On-site

USD 42,000 - 60,000

Full time

11 days ago

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Benefits offered by this job

Health insurance
Paid time off
Retirement plan

Job summary

USA Employment Lawyers, a Fort Lauderdale-based plaintiff-side boutique firm, seeks an Intake Specialist to be the first contact for potential clients nationwide. The role is in-office, Monday–Friday, 8:30 a.m. to 5:00 p.m., and involves screening, gathering facts, and triaging cases to support wage-and-hour claims.

Strong Spanish/English skills and legal intake experience are preferred. Join a team focused on protecting workers’ rights while collaborating with attorneys to convert qualified

Qualifications

  • Bilingual in English and Spanish required.
  • Associate’s degree or higher preferred.
  • Prior law firm intake experience preferred.
  • Strong sales and client communication skills.
  • Excellent organization and record-keeping.
  • Ability to work in a fast-paced, small-team environment.

Responsibilities

  • Handle inquiries, conduct screenings, gather facts, and assess case viability.
  • Respond to prospective clients with urgency to convert to signed clients.
  • Send and explain engagement/retainer agreements.
  • Decide on case acceptance to manage firm resources.
  • Coordinate with clients and attorneys; arrange consultations.
  • Perform background research on defendants and cases.
  • Gather and organize intake documentation and open matters in legal software.
  • Support reception and conference room setup.

Skills

Bilingual English/Spanish
Sales aptitude
Research skills
Organization
Attention to detail
Multitasking

Education

Associate’s degree
Bachelor’s degree preferred

Job description

USA Employment Lawyers, a Fort Lauderdale-based plaintiff-side boutique firm, seeks an Intake Specialist to be the first contact for potential clients nationwide. The role is in-office, Monday–Friday, 8:30 a.m. to 5:00 p.m., and involves screening, gathering facts, and triaging cases to support wage-and-hour claims.

Strong Spanish/English skills and legal intake experience are preferred. Join a team focused on protecting workers’ rights while collaborating with attorneys to convert qualified

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