Bilingual Intake Specialist - Access to Justice Champion

Legal Aid Foundation of Santa Barbara County; Santa Barbara (CA); On-site; USD 38,572 - 50,282; Full time

Benefits offered by this job

Generous personal leave

Health/dental/vision insurance

403(b) retirement plan with employer contribution

Job summary

A local non-profit law firm in Santa Barbara seeks an Intake Coordinator to assist potential clients and support attorneys. The role involves direct client interaction, screening for eligibility, and managing communications. Qualified candidates must be bilingual in English and Spanish, possess excellent communication skills, and be comfortable working in a non-profit legal environment. This full-time position offers a salary of $28.00 to $36.50 per hour depending on experience, along with generous benefits.

Qualifications

• Bilingual proficiency in English/Spanish required.
• Outstanding verbal communication and customer service skills.
• Strong time management skills and attention to detail.

Responsibilities

• Interview and screen potential clients for eligibility.
• Answer incoming phone calls and direct them appropriately.
• Input client information into online systems accurately.

Skills

Bilingual proficiency in English/Spanish

Outstanding verbal communication

Strong time management skills

Proficiency in keeping accurate records

Basic computer software proficiency

Ability to work with stressed clients

Education

Associates or Bachelor’s Degree

Tools

Microsoft Office (Teams, Word, Excel, Outlook)

Adobe

Job description

A local non-profit law firm in Santa Barbara seeks an Intake Coordinator to assist potential clients and support attorneys. The role involves direct client interaction, screening for eligibility, and managing communications. Qualified candidates must be bilingual in English and Spanish, possess excellent communication skills, and be comfortable working in a non-profit legal environment. This full-time position offers a salary of $28.00 to $36.50 per hour depending on experience, along with generous benefits.