Bilingual Insurance Translator & Customer Support (Hybrid)

Sentry; United States; Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Meal Subsidy

401(k) plan with match

Tuition Reimbursement

Paid-Time Off

Volunteer-Time off

Group Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Health & Wellness benefits

Employee Assistance Program

Sentry Foundation gift matching

Sign-on bonus

Job summary

Sentry is hiring a translator to support its Stevens Point, WI; El Paso, TX; Freeport, IL; or Goldsboro, NC offices. The role involves translating phone conversations and documents between English and Spanish, with a hybrid in-office/remote schedule.

Requirements include an Associate Degree or equivalent and 0–2 years of related experience, plus fluency in English and Spanish. A $1,000 sign-on bonus is paid over the first year. Salary ranges from $17.01 to $25.58 per hour depending on location.

Qualifications

• Excellent ability to speak, read and write fluently in English and Spanish.

Responsibilities

• Translate verbally phone conversations and rewrite documents in both English and Spanish.
• Participate on phone calls between Sentry and Claimants.
• Interpret various dialect meanings while translating verbally or in written form.
• Provide translation services to all Sentry offices.
• Translate a high volume of calls daily.
• Provide a high quality of customer service for internal and external customers.

Skills

Bilingual English/Spanish

Education

Associate degree or equivalent

Job description

Sentry is hiring a translator to support its Stevens Point, WI; El Paso, TX; Freeport, IL; or Goldsboro, NC offices. The role involves translating phone conversations and documents between English and Spanish, with a hybrid in-office/remote schedule.

Requirements include an Associate Degree or equivalent and 0–2 years of related experience, plus fluency in English and Spanish. A $1,000 sign-on bonus is paid over the first year. Salary ranges from $17.01 to $25.58 per hour depending on location.