Bilingual Insurance Customer Service Pro — Hybrid Role

Sentry; Freeport (IL); Ibrido; USD 22.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid flexibility

Dining on Us

Tuition reimbursement

Comprehensive benefits

Paid Time Off

401(k) match

Volunteer Time Off

Descrizione del lavoro

Sentry is seeking Service Professionals to be the first contact for customers and insureds in Freeport, Illinois. The role offers a sign-on bonus and a clear path to growth within a large mutual insurance company.

You'll join a supportive team with hybrid work options, paid training, and a robust benefits package, including tuition reimbursement and 401(k) matching, tailored to help you thrive professionally and personally.

Competenze

• High school diploma required.
• Able to communicate effectively verbally and in writing.
• Proficient with computer and common software (Excel/Word).
• Spanish language skills preferred but not required.

Mansioni

• Be the first point of contact for our insureds and customers via telephone.
• Provide accurate information, process requests, and route calls as needed.
• Navigate multiple systems to document actions and resolve service requests.
• Record and file information in the appropriate system with accuracy.

Conoscenze

Human relations

Effective communication

Computer literacy

Spanish language (preferred)

Formazione

High school diploma

Strumenti

Excel

Word

Descrizione del lavoro

Sentry is seeking Service Professionals to be the first contact for customers and insureds in Freeport, Illinois. The role offers a sign-on bonus and a clear path to growth within a large mutual insurance company.

You'll join a supportive team with hybrid work options, paid training, and a robust benefits package, including tuition reimbursement and 401(k) matching, tailored to help you thrive professionally and personally.