Bilingual Insurance Support Specialist (English/Spanish)

gobravvo; Spring (TX); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Career growth opportunities

Structured onboarding

Résumé du poste

gobravvo is seeking a Bilingual Customer Service Representative to deliver exceptional support in English and Spanish within our Texas-based insurance team. This full-time role focuses on policy inquiries, payments, and guiding clients through insurance options.

You will join a collaborative environment, with opportunities for professional growth and a clear path to advance. A Property & Casualty license is encouraged, and comprehensive onboarding will set you up for success.

Qualifications

• Fluency in English and Spanish for client communication.
• Must possess or be able to obtain a Property & Casualty license.
• Strong multitasking and written/verbal communication skills.

Responsabilités

• Serve as primary contact for clients, delivering bilingual support.
• Process policy changes and assist with payments and renewals.
• Address client questions about insurance products and options.
• Maintain accurate documentation and ensure compliance with processes.
• Promote referrals and explain referral program to clients.
• Support underwriting and rating requirements as needed.

Connaissances

Fluency in English and Spanish

Formation

Property & Casualty license

Description du poste

gobravvo is seeking a Bilingual Customer Service Representative to deliver exceptional support in English and Spanish within our Texas-based insurance team. This full-time role focuses on policy inquiries, payments, and guiding clients through insurance options.

You will join a collaborative environment, with opportunities for professional growth and a clear path to advance. A Property & Casualty license is encouraged, and comprehensive onboarding will set you up for success.