Bilingual Insurance Support Specialist (English/Spanish)

gobravvo; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Job summary

gobravvo is seeking a Bilingual Customer Service Representative to assist English- and Spanish-speaking clients with insurance products and services. This full-time role emphasizes clear communication, problem-solving, and a welcoming customer experience.

The position offers training to obtain a Property & Casualty license, with opportunities for career advancement, bonuses, and a comprehensive benefits package.

Qualifications

• Bilingual English and Spanish required.
• Excellent communication and active listening skills.
• Comfortable assisting customers in person and over the phone.
• Organized, dependable, and quick to learn.
• Willingness to obtain a Property & Casualty license with company support.
• Prior insurance experience not required; suitable for diverse backgrounds.

Responsibilities

• Respond to customer inquiries in English and Spanish about insurance policies and services.
• Explain insurance products (auto, home, renters, life) in clear terms.
• Build positive client relationships through in-person and phone interactions.
• Guide customers through the insurance selection process and updates to coverage.
• Maintain accurate customer records and comply with procedures.

Skills

Bilingual English/Spanish

Strong communication

Active listening

Phone and in-person interaction

Organized and dependable

Willingness to obtain P&C license

No prior insurance experience required

Job description

gobravvo is seeking a Bilingual Customer Service Representative to assist English- and Spanish-speaking clients with insurance products and services. This full-time role emphasizes clear communication, problem-solving, and a welcoming customer experience.

The position offers training to obtain a Property & Casualty license, with opportunities for career advancement, bonuses, and a comprehensive benefits package.