Bilingual Insurance CSR - Growth & Flexible Scheduling

gobravvo; Phoenix (AZ); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Paid time off

Flexible scheduling

401(k) with employer match

Professional development resources

Résumé du poste

Gobravvo is hiring a Bilingual Insurance Customer Service Representative to serve Spanish and English speaking clients. In this full-time role, you will educate customers about insurance options, answer inquiries, process policy changes, and help with licensing as you develop your career in the insurance industry.

You will receive ongoing training, mentorship, and advancement opportunities, with a compensation package that includes base pay, bonuses, and commissions, plus benefits like paid time

Qualifications

• Bilingual in Spanish and English (reading, writing, speaking).
• Ability to obtain Property & Casualty and Life & Health licenses.
• Strong interpersonal and written communication.
• Organized with attention to detail.
• Team player and proactive problem solver.
• Familiarity with basic computer functions.

Responsabilités

• Establish and maintain customer relationships and follow up.
• Provide prompt, accurate, friendly service.
• Handle inquiries about policy changes, claims, and billing.
• Educate clients about options and coverage through needs-based reviews.
• Maintain activity reports and support the agent with updates.
• Stay current with product changes and licensing requirements.

Connaissances

Bilingual Spanish-English

Customer service

Communication skills

Teamwork

Outils

CRM software

Description du poste

Gobravvo is hiring a Bilingual Insurance Customer Service Representative to serve Spanish and English speaking clients. In this full-time role, you will educate customers about insurance options, answer inquiries, process policy changes, and help with licensing as you develop your career in the insurance industry.

You will receive ongoing training, mentorship, and advancement opportunities, with a compensation package that includes base pay, bonuses, and commissions, plus benefits like paid time