Insurance Services Specialist – Member & Policy Support

Auto Club Of Southern Calif; Corona (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Of Southern Calif is seeking an Insurance Service Specialist to provide insurance service and clerical support in our branch offices. You will assist members with questions, payments, policy changes, and counseling, delivering legendary service as part of our team.

This role includes comprehensive training and a benefits package, and requires bilingual English/Spanish, strong customer service, and proficiency with Microsoft Office.

Qualifications

• Bilingual English and Spanish preferred.
• Prior customer service experience.
• High school diploma or equivalent required.
• Sales experience strongly preferred.
• Proficient with Microsoft Office and related software.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Auto Club Of Southern Calif is seeking an Insurance Service Specialist to provide insurance service and clerical support in our branch offices. You will assist members with questions, payments, policy changes, and counseling, delivering legendary service as part of our team.

This role includes comprehensive training and a benefits package, and requires bilingual English/Spanish, strong customer service, and proficiency with Microsoft Office.