Bilingual Insurance Service Pro: Policy Care & Payments

Auto Club Of Southern Calif; Victorville (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

The Auto Club Of Southern Calif is seeking an Insurance Service Specialist to deliver insurance services and clerical support to agents and members in branch offices. The role emphasizes accurate processing and friendly customer assistance to build lasting relationships.

You will assist members by answering questions, taking payments, counseling, and making changes to Property & Casualty policies, with comprehensive training provided to develop skills and growth opportunities.

Qualifications

• Bilingual English and Spanish preferred.
• Prior customer service experience.
• High school diploma or equivalent required.
• Experience in a sales environment strongly preferred.
• Proficient in using Microsoft Office software.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Customer service

Bilingual English/Spanish

Microsoft Office

Sales experience

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Auto Club Of Southern Calif is seeking an Insurance Service Specialist to deliver insurance services and clerical support to agents and members in branch offices. The role emphasizes accurate processing and friendly customer assistance to build lasting relationships.

You will assist members by answering questions, taking payments, counseling, and making changes to Property & Casualty policies, with comprehensive training provided to develop skills and growth opportunities.