Bilingual Insurance Services Specialist

ace; Arcadia (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage (medical, dental,-vis）

401(K) with company match

Tuition assistance

Floating holidays & PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking an Insurance Service Specialist in California to assist members and agents with insurance services and clerical tasks. You will handle payments, policy changes, and member inquiries while delivering high-quality service.

The role emphasizes bilingual communication, customer relations, and the use of Microsoft Office in a team environment, with comprehensive training and benefits available.

Qualifications

• Bilingual skills in English and Spanish preferred.
• Prior customer service experience.
• Experience in a sales environment preferred.
• Proficient in using Microsoft Office software.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Bilingual English/Spanish

Customer service

Sales experience

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Auto Club Enterprises is seeking an Insurance Service Specialist in California to assist members and agents with insurance services and clerical tasks. You will handle payments, policy changes, and member inquiries while delivering high-quality service.

The role emphasizes bilingual communication, customer relations, and the use of Microsoft Office in a team environment, with comprehensive training and benefits available.