Bilingual Insurance CSR | Flexible Hours & Advancement

Miguel Serrato - State Farm Agent; El Paso (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel opportunities

Simple IRA

Bonus based on performance

Company parties

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Miguel Serrato - State Farm Agent, located in El Paso, Texas, is seeking a bilingual Customer Service Representative to join its team. This role involves assisting clients with insurance inquiries, providing exceptional service, and translating documents between Spanish and English.

The ideal candidate will possess strong communication skills, prior customer service experience in the insurance field, and the ability to work flexible hours. This position offers opportunities for advancement and is suited for those passionate about customer service.

Qualifications

• Fluent in both Spanish & English, with excellent written and verbal communication skills.
• Previous customer service experience in the insurance industry is a plus.
• Strong organizational and multitasking abilities.

Responsibilities

• Assisting bilingual clients with inquiries related to insurance policies.
• Providing exceptional customer service through various communication channels.
• Educating clients on insurance products and helping them make informed decisions.

Skills

Bilingual (Spanish & English)

Customer service experience

Organizational skills

Empathy and patience

Education

High school diploma or equivalent

Relevant state insurance license

Tools

Microsoft Office Suite

CRM software

Job description

Miguel Serrato - State Farm Agent, located in El Paso, Texas, is seeking a bilingual Customer Service Representative to join its team. This role involves assisting clients with insurance inquiries, providing exceptional service, and translating documents between Spanish and English.

The ideal candidate will possess strong communication skills, prior customer service experience in the insurance field, and the ability to work flexible hours. This position offers opportunities for advancement and is suited for those passionate about customer service.