Bilingual Inside Sales — Collision Parts Specialist

XL Parts / The Parts House; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Vision

Life insurance

401k

PTO

Tuition Reimbursement

On-the-job training

Advancement opportunities

Job summary

XL Parts / The Parts House in Houston, TX is seeking an Inside Sales Specialist for collision parts. The role focuses on supporting body shops, dealerships and collision centers by identifying, sourcing and selling parts with accurate quotes and timely order processing.

The ideal candidate is bilingual in English and Spanish, has 1–3 years of inside sales or auto parts experience, and is proficient with electronic catalogs and VIN lookup tools in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 1 to 3 years of inside sales, customer service or automotive parts experience.
• Bilingual in English and Spanish (required).
• Experience with automotive parts, including collision parts (required).
• Experience using electronic parts catalogs, VIN lookup tools or similar systems (required).
• Basic computer skills and ability to learn internal systems.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Identify and sell collision automotive parts including body panels, bumpers, fenders, hoods, lighting and mirrors.
• Provide accurate pricing, availability and product alternatives to customers.
• Process customer orders efficiently and ensure timely fulfillment.
• Build and maintain strong relationships with body shops, collision centers and dealerships.
• Utilize catalogs, VIN lookup and internal systems to identify correct parts.
• Resolve customer issues, discrepancies and returns in a professional and timely manner.
• Partner with warehouse and delivery teams to ensure order accuracy and on-time delivery.
• Meet or exceed individual sales and service performance expectations.
• Understanding of aftermarket and OEM collision parts; familiarity with collision repair terminology.

Skills

Bilingual English/Spanish

Automotive parts experience

VIN lookup tools

Electronic catalogs

Education

High school diploma

Tools

Electronic parts catalogs

Internal systems

Job description

XL Parts / The Parts House in Houston, TX is seeking an Inside Sales Specialist for collision parts. The role focuses on supporting body shops, dealerships and collision centers by identifying, sourcing and selling parts with accurate quotes and timely order processing.

The ideal candidate is bilingual in English and Spanish, has 1–3 years of inside sales or auto parts experience, and is proficient with electronic catalogs and VIN lookup tools in a fast-paced environment.