In-Office Auto Insurance Sales Pro (Bilingual)

Fred Loya Insurance Agency; Fort Collins (CO); On-site; USD 36,000 - 52,000; Full time

Job summary

Fred Loya Insurance Agency in Fort Collins, CO is seeking a Customer Service Representative to sell new auto insurance policies, renewals, and service existing policies while marketing for new business.

You will provide courteous service, answer questions about policies, accept payments, and support marketing initiatives. A High School Diploma and strong communication skills are required; bilingual English/Spanish is helpful. This is a full-time position in a busy office.

Qualifications

• Computer literate from basic to intermediate level.
• Bilingual English/Spanish is helpful for our customer base.
• Excellent communication skills; be assertive and deliver first-rate service.
• Must pass state licensing requirements.
• Flexible schedule available.
• Reliable transportation to and from the office.

Responsibilities

• Sales: sell new auto insurance policies and renewals.
• Provide professional, courteous service to customers.
• Answer questions regarding customers' policies.
• Accept payments and process transactions.
• Identify potential needs and cross-sell policy options.
• Follow up on quotes, renewals, and cancellations.
• Support marketing initiatives for new business development as needed.
• Maintain an organized work area and office.
• FNOLs (vehicle inspections) and vehicle photos as required.
• Bank deposits as part of daily duties.
• Position is full time.

Skills

Communication skills

Computer literacy

Bilingual English/Spanish

Education

High School Diploma

Previous customer service experience helpful

Job description

Fred Loya Insurance Agency in Fort Collins, CO is seeking a Customer Service Representative to sell new auto insurance policies, renewals, and service existing policies while marketing for new business.

You will provide courteous service, answer questions about policies, accept payments, and support marketing initiatives. A High School Diploma and strong communication skills are required; bilingual English/Spanish is helpful. This is a full-time position in a busy office.