Bilingual Implementation Specialist (Spanish) — Remote

Keepersecurity; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k plan

Generous PTO plan

Job summary

Keeper Security is hiring a bilingual Implementation Specialist (Spanish) to join their B2B Support team. This role can be fully remote, primarily targeting candidates in the United States, particularly the Chicago area.

The Implementation Specialist will be responsible for onboarding customers, tailoring solutions to their needs, and providing ongoing support. Candidates should have at least 2 years of experience in SaaS support and be fluent in both Spanish and English. Benefits include a PTO plan and competitive bonuses.

Qualifications

• 2+ years of experience in SaaS support and implementation.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple projects and prioritize effectively.

Responsibilities

• Oversee the delivery of software for customers including new deployments.
• Tailor solutions to meet specific needs of customers.
• Provide continuous technical support and troubleshoot issues.

Skills

SaaS support and implementation

Fluent in Spanish and English

Customer relationship management

Analytical and problem-solving skills

Education

Bachelor's degree in finance, business administration or equivalent

Tools

Salesforce

Google Docs

MS Office tools

Project management tools (e.g., Monday.com)

Job description

Keeper Security is hiring a bilingual Implementation Specialist (Spanish) to join their B2B Support team. This role can be fully remote, primarily targeting candidates in the United States, particularly the Chicago area.

The Implementation Specialist will be responsible for onboarding customers, tailoring solutions to their needs, and providing ongoing support. Candidates should have at least 2 years of experience in SaaS support and be fluent in both Spanish and English. Benefits include a PTO plan and competitive bonuses.