Bilingual Immigration Case Manager - Spanish

The GEO Group, Inc.; Los Angeles (CA); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

BI Incorporated seeks a dedicated ISAP Case Manager to support participants from intake to release under DHS contracts. You will develop service plans, perform home visits, and coordinate with community resources to promote successful outcomes.

Responsibilities include conducting assessments, maintaining confidential records, coordinating translations, and ensuring program compliance. Bilingual Spanish required; US citizenship and valid driver's license are essential.

Qualifications

• High School Diploma or GED required. Bachelor's degree preferred.
• Two years of customer service or case management experience required.
• Bilingual Spanish required.
• Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits.
• US citizenship required.
• Ability to receive client's approval to work on contract required.
• Must live in the US 3 of the last 5 years (military and study abroad included).
• Effective verbal and written communication skills.
• Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations.
• Attention to detail.
• Problem solving ability.
• Ability to deal with multicultural contacts with sensitivity.
• Basic computer skills.
• Ability to work with computers and the necessary software typically used by the department.

Responsabilités

• Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements.
• Meets with participants face-to-face regularly as required by contractual obligations.
• Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP.
• Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
• Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
• Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.

Connaissances

Case management

Customer service

Bilingual Spanish

Verbal and written communication

Attention to detail

Formation

High School Diploma or GED

Bachelor's degree preferred

Description du poste

BI Incorporated seeks a dedicated ISAP Case Manager to support participants from intake to release under DHS contracts. You will develop service plans, perform home visits, and coordinate with community resources to promote successful outcomes.

Responsibilities include conducting assessments, maintaining confidential records, coordinating translations, and ensuring program compliance. Bilingual Spanish required; US citizenship and valid driver's license are essential.