Bilingual Immigration Case Manager (Spanish)

The GEO Group, Inc.; Jacksonville (FL); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Paid Holidays

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Résumé du poste

BI Incorporated is seeking a skilled ISAP case manager to oversee Intensive Supervision Appearance Program participants. You will administer program policies, coordinate case management, and partner with DHS contract requirements to ensure compliant service delivery.

The role involves conducting intake, maintaining confidential records, and facilitating translation and community resource connections as needed. Local travel and monitoring equipment installation may be required.

Qualifications

• High School Diploma or GED required. Bachelor’s degree preferred.
• Two years of customer service or case management experience required.
• Bilingual Spanish required.
• Valid driver’s license required and ability to safely operate a motor vehicle for home visits.
• US citizenship required.
• Must live in the US 3 of the last 5 years (military and study abroad included).
• Effective verbal and written communication skills. Ability to interpret and articulate rules, orders, instructions and materials.

Responsabilités

• Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with regulations and program requirements.
• Maintains accurate case records for ISAP participants and ensures confidentiality.
• Conducts intake interview and orientation with each participant within contractual timeframes.
• Installs electronic monitoring equipment on ISAP participants and monitors compliance.
• Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions.
• Reviews progress and writes reports in compliance with obligations.

Connaissances

Bilingual Spanish

Formation

High School Diploma or GED

Bachelor’s degree preferred

Description du poste

BI Incorporated is seeking a skilled ISAP case manager to oversee Intensive Supervision Appearance Program participants. You will administer program policies, coordinate case management, and partner with DHS contract requirements to ensure compliant service delivery.

The role involves conducting intake, maintaining confidential records, and facilitating translation and community resource connections as needed. Local travel and monitoring equipment installation may be required.