Bilingual Immigration Case Manager – Part-Time

The GEO Group, Inc.; Florida; In loco; USD 52.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equal Opportunity Employer

Descrizione del lavoro

BI Incorporated seeks a dedicated ISAP case manager to oversee Intensive Supervision Appearance Program participants, from entry to release, following DHS contract guidelines. You will conduct home visits, maintain confidential records, and coordinate with partners to support participant needs.

Responsibilities include developing case records, verifying residences, and performing miscellaneous duties as required. Strong Spanish language skills and citizenship are essential for success.

Competenze

• High School Diploma or GED required; Bachelor's degree preferred.
• At least two (2) years of customer service or case management experience required.
• Bilingual Spanish required.
• Valid driver’s license and the ability to safely operate a motor vehicle for home visits.
• US citizenship required.
• Must live in the US for 3 of the last 5 years (military and study abroad included).
• Ability to receive client’s approval to work on contract.
• Effective verbal and written communication; able to interpret rules and instructions.
• Demonstrated sound judgment and even temperament; maintain self-control in stressful situations.
• Attention to detail; problem solving ability.
• Ability to deal with multicultural contacts with sensitivity.
• Basic computer skills; able to work with department software.

Mansioni

• Develops and maintains accurate and complete case records for all ISAP participants.
• Conducts home visits to verify participants’ places of residence.
• Performs other duties as assigned.

Conoscenze

Bilingual Spanish

Customer service

Communication skills

Computer skills

Attention to detail

Problem solving

Multicultural sensitivity

Verbal and written communication

Formazione

High School Diploma or GED

Bachelor's degree preferred

Descrizione del lavoro

BI Incorporated seeks a dedicated ISAP case manager to oversee Intensive Supervision Appearance Program participants, from entry to release, following DHS contract guidelines. You will conduct home visits, maintain confidential records, and coordinate with partners to support participant needs.

Responsibilities include developing case records, verifying residences, and performing miscellaneous duties as required. Strong Spanish language skills and citizenship are essential for success.