Bilingual HR Service Partner - Remote

PuzzleHR; Northern (KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

PuzzleHR is seeking a Human Resource Service Partner for a fully remote role in the United States. Under limited supervision, the Human Resource Service Partner will help develop and implement HR practices, onboard new clients, and guide transformational HR strategy for clients in assigned regions.

You will work with sales to onboard new clients and build and maintain client relationships. You will work with the HR Partner Team to support HR plans, handle employee relations, compensation,

Qualifications

• Bachelor's degree preferred or five+ years HR experience.
• PHR or SHRM-CP preferred.

Responsibilities

• Work with the HR Partner Team to support the execution of human resources plans and practices.
• Interact directly with clients in the areas of employee relations, compensation administration, benefits, talent acquisition, and organization for talent development.
• Provide input and support for the preparation of employee policies and procedures.
• Participate in developing department goals, objectives, processes, and systems.
• Refine knowledge of progressive HR practices and key trends.
• Identify areas for continuous improvement of HR services and processes and assist the team with development and implementation.
• Assist the partner team with specific projects as determined in the annual HR operational plan and participate in functional and cross-functional initiatives.
• Maintain current knowledge of legal requirements as well as state and federal regulations that impact human resource functions and ensure policies, procedures, and reporting are in compliance.
• Partner with key stakeholders' partners with HR-related processes and provide ongoing updates/reports.
• Provide guidance on employee relations issues, specific leave of absence support, employee separations, and risk consulting.
• Conduct employee investigations, including interviews, data gathering, results and delivery (in coordination with other senior HR team members).
• Provide ad hoc training to the client management team in areas such as compliance, employee engagement and development, and leadership.
• Create reports utilizing HR metrics and conduct analytics on human capital data for trend identification.
• Guide benefit plan design and employee enrichment programs.
• Participate in all department staff meetings and attend other meetings and seminars.
• Ensure all employee matters are handled with consistency and fairness without discrimination.
• Perform other duties and responsibilities as assigned.

Skills

Fluent Spanish

HR administration

Employee relations

Compensation & benefits

Talent acquisition

Policy development

Education

Bachelor's degree preferred

PHR or SHRM-CP preferred

Tools

CRM tools

Video conferencing

Microsoft Office Suite

Job description

PuzzleHR is seeking a Human Resource Service Partner for a fully remote role in the United States. Under limited supervision, the Human Resource Service Partner will help develop and implement HR practices, onboard new clients, and guide transformational HR strategy for clients in assigned regions.

You will work with sales to onboard new clients and build and maintain client relationships. You will work with the HR Partner Team to support HR plans, handle employee relations, compensation,