Bilingual HR Preboarding & Onboarding Specialist

United States 2 Avis Budget Car Rental LLC; Oklahoma; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Employee discounts

Training programs

Employee assistance program

Community involvement

Job summary

Avis Budget Group in Tulsa, OK is hiring a Bilingual Preboarding Specialist to create a smooth onboarding experience for new hires. You will serve as the first point of contact, guide access to HR systems, and ensure readiness before day one.

The role emphasizes strong communication, teamwork, and a proactive approach to compliance and HR excellence. Onsite collaboration with the HR team offers growth opportunities and a welcoming environment.

Qualifications

• Minimum of a high school diploma; additional education is a plus.
• At least 1 year of customer service experience, preferably in HR or support.
• Workday experience is preferred but not required.
• Excellent oral and written communications skills to assist and support new hires.
• Strong problem-solving and customer service skills.
• Exceptional organizational skills for tracking, documenting, and managing cases.

Responsibilities

• Facilitate pre-hire welcome calls with new hires to explain onboarding steps and expectations.
• Process I-9 documentation in Workday, ensuring compliance with all requirements.
• Assist new hires with accessing Workday, Workjam, and UKG, including login support and troubleshooting.
• Review and explain training requirements, including a suggested timeline for completion.
• Respond to new hire inquiries through a case management system, documenting and escalating issues as needed using appropriate processes.
• Research and resolve onboarding-related issues in a timely and professional manner.
• Handle multiple onboarding tasks simultaneously, prioritizing according to urgency.
• Work independently on routine responsibilities while supporting broader HR team goals.
• Actively contribute to improving HR services, processes, and procedures to enhance employee satisfaction and performance.
• Maintain compliance across all assigned HR shared service processes.
• Navigate and utilize HR systems, including the Employee Portal, Self Service tools, Knowledge Base, and Case Management platform.
• Meet service level agreements for task completion and support response times.

Skills

Communication skills

Customer service

Problem solving

Detail oriented

Organizational skills

Education

High school diploma

Tools

Workday

Workjam

UKG

Job description

Avis Budget Group in Tulsa, OK is hiring a Bilingual Preboarding Specialist to create a smooth onboarding experience for new hires. You will serve as the first point of contact, guide access to HR systems, and ensure readiness before day one.

The role emphasizes strong communication, teamwork, and a proactive approach to compliance and HR excellence. Onsite collaboration with the HR team offers growth opportunities and a welcoming environment.