HR Services Preboarding Specialist

United States 2 Avis Budget Car Rental LLC; Oklahoma; Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) match

Employee discounts

Training programs

Employee assistance program

Community involvement

Zusammenfassung

Avis Budget Group in Tulsa, OK is hiring a Bilingual Preboarding Specialist to create a smooth onboarding experience for new hires. You will serve as the first point of contact, guide access to HR systems, and ensure readiness before day one.

The role emphasizes strong communication, teamwork, and a proactive approach to compliance and HR excellence. Onsite collaboration with the HR team offers growth opportunities and a welcoming environment.

Qualifikationen

• Minimum of a high school diploma; additional education is a plus.
• At least 1 year of customer service experience, preferably in HR or support.
• Workday experience is preferred but not required.
• Excellent oral and written communications skills to assist and support new hires.
• Strong problem-solving and customer service skills.
• Exceptional organizational skills for tracking, documenting, and managing cases.

Aufgaben

• Facilitate pre-hire welcome calls with new hires to explain onboarding steps and expectations.
• Process I-9 documentation in Workday, ensuring compliance with all requirements.
• Assist new hires with accessing Workday, Workjam, and UKG, including login support and troubleshooting.
• Review and explain training requirements, including a suggested timeline for completion.
• Respond to new hire inquiries through a case management system, documenting and escalating issues as needed using appropriate processes.
• Research and resolve onboarding-related issues in a timely and professional manner.
• Handle multiple onboarding tasks simultaneously, prioritizing according to urgency.
• Work independently on routine responsibilities while supporting broader HR team goals.
• Actively contribute to improving HR services, processes, and procedures to enhance employee satisfaction and performance.
• Maintain compliance across all assigned HR shared service processes.
• Navigate and utilize HR systems, including the Employee Portal, Self Service tools, Knowledge Base, and Case Management platform.
• Meet service level agreements for task completion and support response times.

Kenntnisse

Communication skills

Customer service

Problem solving

Detail oriented

Organizational skills

Ausbildung

High school diploma

Tools

Workday

Workjam

UKG

Jobbeschreibung

Additional Job Description Bilingual/ Additional language – Spanish (Preferred) This position is based in office/ Tulsa, OK Driven to be the Best People. Performance. Purpose. At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. The Bilingual Preboarding Specialistwill help create a smooth and welcoming onboarding experience for new hires. As the first point of contact in a new employee’s journey, you’ll serve as a trusted guide—answering questions, helping them access key systems, and ensuring they're set up for success before their first day. This role is ideal for someone who enjoys interacting with people, is comfortable using HR systems, and takes pride in delivering high-quality service. You'll work both independently and as part of a collaborative team focused on creating a positive first impression and supporting compliance and HR excellence.

What You'll Do:

• Facilitate pre-hire welcome calls with new hires to explain onboarding steps and expectations.
• Process I-9 documentation inWorkday, ensuring compliance with all requirements.
• Assist new hires with accessingWorkday,Workjam, andUKG, including login support and troubleshooting.
• Review and explain training requirements, including a suggested timeline for completion.
• Respond to new hire inquiries through a case management system, documenting and escalating issues as needed using appropriate processes.
• Research and resolve onboarding-related issues in a timely and professional manner.
• Handle multiple onboarding tasks simultaneously, prioritizing according to urgency.
• Work independently on routine responsibilities while supporting broader HR team goals.
• Actively contribute to improving HR services, processes, and procedures to enhance employee satisfaction and performance.
• Maintain compliance across all assigned HR shared service processes.
• Navigate and utilize HR systems, including the Employee Portal, Self Service tools, Knowledge Base, and Case Management platform.
• Meet service level agreements for task completion and support response times.

Perks You’ll Get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

What We're Looking For:

• Minimum of ahigh school diploma; additional education is a plus.
• At least1 year of customer service experience, preferably in an HR or support setting.
• Workday experienceis preferred but not required.
• Excellentoral and written communicationskills to effectively assist and support new hires.
• Strongproblem-solvingandcustomer serviceskills.
• Exceptionalorganizational skillsfor tracking, documenting, and managing multiple cases.
• Highattention to detailand commitment to accuracy.
• Ability to workindependentlywhile contributing to team success.
• Proficient inMicrosoft Officeapplications (Outlook, Word, Excel, etc.).

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Tulsa Oklahoma United States of America A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.