Bilingual Housing Stability Case Manager

The People Concern; Los Angeles, Northern (CA, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) Retirement Plan

Employee Assistance Program (EAP)

TELUS Health

Flexible Spending Account (FSA)

AD&D

Voluntary Short- and Long-Term Disabil

Voluntary Pet Insurance

Job summary

The People Concern is seeking a Case Manager to support clients’ housing stability and community integration in a 100% onsite setting in Los Angeles. You will work with clients experiencing homelessness, coordinating services to achieve housing retention and independence.

Responsibilities include managing a caseload, collaborating with DMH and DHS partners, and maintaining detailed records while upholding trauma-informed care and harm reduction principles.

Qualifications

• Proficient in Spanish to engage with monolingual clients.
• High School Diploma or GED or equivalent.
• Able to work in a high tolerance Harm Reduction model with clients experiencing multiple barriers.
• Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
• Willing and able to transport Clients in personal vehicle.

Responsibilities

• Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
• Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
• Collaborate with LA County DMH and DHS programs to enhance coordination within the Clients’ treatment team.
• Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a trauma-informed care setting.
• Assist in screening, intake, and enrollment of Clients including orientation to program policies and goals.
• Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
• Prepare quarterly collaborative goal plans with Clients to target areas improving life quality and health outcomes.
• Maintain accurate, up-to-date progress notes and data in electronic databases.
• Ensure client documents are complete and filed per guidelines.
• Maintain confidentiality of Client information per HIPAA and agency guidelines.
• Assist Clients in applying for and obtaining benefits.
• Coordinate appointments, transportation, and follow-up services to improve access to health care and resources.
• Transport Clients in personal vehicle to various agencies in the LA area.
• Teach life skills such as budgeting and health maintenance.
• Communicate with property managers and third-party partners.
• Participate in weekly staff meetings and trainings.
• Adapt workload as directed by supervisor.
• Other duties as assigned.

Skills

Spanish Language

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

The People Concern is seeking a Case Manager to support clients’ housing stability and community integration in a 100% onsite setting in Los Angeles. You will work with clients experiencing homelessness, coordinating services to achieve housing retention and independence.

Responsibilities include managing a caseload, collaborating with DMH and DHS partners, and maintaining detailed records while upholding trauma-informed care and harm reduction principles.