Bilingual Healthcare Practice Manager – Pediatric Clinic

Arbor Therapy; Phoenix (AZ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k match

Paid time off

Paid holidays

Gym membership

Professional development

Job summary

Arbor Therapy in Phoenix, AZ is seeking a Practice Manager to lead daily operations of a pediatric therapy clinic. You will oversee administrative teams, drive KPI performance, and ensure efficient workflows aligned with company standards.

The role emphasizes staff development, HIPAA compliance, and seamless coordination with the Director of Operations. Bilingual in Spanish preferred; high school diploma required.

Qualifications

• Two years of supervisory experience preferred.
• Healthcare Practice Manager experience preferred.
• Experience with practice-management systems, EHRs, scheduling platforms, HR systems or related apps preferred.
• Proficient in MS Office (Word, Excel, Outlook).
• Reads, writes, understands, and speaks English; Spanish preferred.

Responsibilities

• Tracks KPIs to constantly improve the clinic's performance.
• Audits accuracy of reception, authorizations, scheduling and intake teams.
• Recruitment & development of staff including interviewing, training, coaching, and performance reviews.
• Demonstrate project management skills to complete assigned operational projects in an organized and timely manner.
• Lead teams, manage competing priorities, resolve operational challenges, and improve administrative processes.
• Coordinate clinic staffing and coverage needs and address scheduling gaps and resource constraints.
• Address client and caregiver concerns promptly and professionally.
• Build effective relationships across the organization.
• Completes required compliance training.
• Follow all HIPAA rules and regulations.
• Audit/Manage clinical staff (performance, productivity, scheduling).
• Perform other duties as assigned.

Skills

Bilingual in Spanish

Supervisory experience

Leadership

KPI tracking

Education

High school diploma or GED

Tools

MS Office

Practice-management systems

Electronic health records (EHR)

Scheduling platforms

HR systems

Job description

Arbor Therapy in Phoenix, AZ is seeking a Practice Manager to lead daily operations of a pediatric therapy clinic. You will oversee administrative teams, drive KPI performance, and ensure efficient workflows aligned with company standards.

The role emphasizes staff development, HIPAA compliance, and seamless coordination with the Director of Operations. Bilingual in Spanish preferred; high school diploma required.