Bilingual Healthcare Office Manager

Rendr; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Rendr in New York City is seeking a Site Manager to oversee the non-clinical operations of a medical office and coordinate daily practice activities. This role focuses on patient scheduling, registration, billing, and data integrity, ensuring smooth office workflows.

The ideal candidate has strong front-office leadership, 5+ years in medical front-office roles (1–2 years in supervision), and bilingual English/Chinese, with MDLand EMR familiarity.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 5+ years in front office experience in a medical practice, with 1–2 years in supervisory or managerial role.
• Proficiency in EMR systems; MDLand is a plus.
• Bilingual in English and Chinese required.
• Excellent verbal and interpersonal communication skills.

Responsibilities

• Oversee scheduling, registration, medical records, billing, data entry and cash posting.
• Coordinate day-to-day operations of the practice.
• Promote excellent customer service across all staff levels.
• Trains staff and conducts performance reviews.
• Collaborate with internal Rendr departments.
• Maintain staff records and filing systems.
• Order medical and office supplies; ensure patient satisfaction.
• Identify and implement process improvements for HIPAA compliance and efficiency.

Skills

Front office management

Supervisory experience

Bilingual English/Chinese

EMR proficiency

Excellent communication

Education

Bachelor’s degree preferred

High school diploma required

Tools

MDLand EMR

Job description

Rendr in New York City is seeking a Site Manager to oversee the non-clinical operations of a medical office and coordinate daily practice activities. This role focuses on patient scheduling, registration, billing, and data integrity, ensuring smooth office workflows.

The ideal candidate has strong front-office leadership, 5+ years in medical front-office roles (1–2 years in supervision), and bilingual English/Chinese, with MDLand EMR familiarity.