Bilingual Office Manager — Healthcare Ops Lead

New York Psychotherapy and Counseling Center; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

The New York Psychotherapy and Counseling Center is seeking an Office Manager to oversee front desk operations, maintenance, and security within a clinical setting in New York. You will supervise receptionists, coordinate daily tasks, and ensure compliant, efficient workflows to support clinicians and patients.

Ideal candidates have 5+ years of healthcare office leadership, strong communication and Spanish language abilities, and a commitment to high-quality client experiences.

Qualifications

• High School Diploma or equivalent; 5+ years of office management experience in healthcare.
• Experience supervising front desk, maintenance, and security staff.
• Ability to adhere to privacy and regulatory standards in mental health settings.

Responsibilities

• Oversee reception/front desk management and supervise staff for professional operations.
• Coordinate daily tasks, provide training, and ensure effective communications across teams.
• Ensure facility maintenance, safety protocols, and regulatory compliance.
• Monitor client wait times and optimize workflow for efficiency.

Skills

Leadership

Communication

Spanish language

Problem solving

Customer service

Education

High School Diploma or equivalent

Job description

The New York Psychotherapy and Counseling Center is seeking an Office Manager to oversee front desk operations, maintenance, and security within a clinical setting in New York. You will supervise receptionists, coordinate daily tasks, and ensure compliant, efficient workflows to support clinicians and patients.

Ideal candidates have 5+ years of healthcare office leadership, strong communication and Spanish language abilities, and a commitment to high-quality client experiences.