Patient Admissions & Billing Specialist

Henderson Hospital; McAllen (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Henderson Hospital is seeking a patient registration clerk to interview patients or responsible parties to collect identification and demographic information, verify benefits, and arrange admission according to hospital policies.

The role requires English/Spanish communication, front-end collections, and accurate documentation, with CPI training within six months of hire and ongoing compliance with policies.

Qualifications

• 1. One to two years of medical/healthcare business office experience preferred.
• 2. Excellent customer service skills are required.
• 3. Computer skills required.
• 4. Good verbal communication skills in English/Spanish required.
• 5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Responsibilities

• Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence.

Skills

Customer service

Bilingual EN/ES

Computer skills

Verbal communication

Compliance

Education

High School diploma

CPI training

Job description

Henderson Hospital is seeking a patient registration clerk to interview patients or responsible parties to collect identification and demographic information, verify benefits, and arrange admission according to hospital policies.

The role requires English/Spanish communication, front-end collections, and accurate documentation, with CPI training within six months of hire and ongoing compliance with policies.