Bilingual Clinic Front Desk Specialist

DHR Health; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in McAllen, TX is seeking a Clinic Office Specialist to provide clinical and administrative support in the Surgery Institute. You will answer phones, register patients, verify insurance, and assist with billing with strong customer service.

Ideal candidates have at least one year of medical receptionist experience, proficiency with Microsoft Office, and bilingual English/Spanish. The role requires excellent communication and a patient‑focused approach in a fast-paced office.

Qualifications

• Minimum of one year medical receptionist experience required.
• Previous experience in a high volume medical office setting is preferred.
• Medical terminology experience/education, preferred.
• Previous experience working with spreadsheets preferred.

Responsibilities

• Working front desk, greet patients and visitors; provide courteous customer service.
• Register new patients and review information for established patients.
• Verify insurance and assist with billing using EMR.
• Answer phones and direct calls appropriately; take messages as needed.
• Schedule, reschedule and cancel appointments; remind patients of upcoming visits.
• File documentation, balance daily transactions, and assist with deposits as needed.

Skills

Customer service

Phone etiquette

Verbal communication

Bilingual English/Spanish

Education

High School/GED preferred

Tools

Microsoft Office

Job description

DHR Health in McAllen, TX is seeking a Clinic Office Specialist to provide clinical and administrative support in the Surgery Institute. You will answer phones, register patients, verify insurance, and assist with billing with strong customer service.

Ideal candidates have at least one year of medical receptionist experience, proficiency with Microsoft Office, and bilingual English/Spanish. The role requires excellent communication and a patient‑focused approach in a fast-paced office.