Bilingual Geriatric Medical Front Desk Specialist

Community-Home-Physicians; Aurora (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Community Physicians is seeking a Medical Receptionist to be the first point of contact at our Aurora, IL clinics. You will handle front-desk duties, verify insurance, obtain prior authorizations, and support the clinical team with scheduling and administrative tasks.

Responsibilities include greeting patients, answering calls, scheduling appointments, processing referrals, and managing faxes. A high school diploma is required; EMR experience and bilingual English/Spanish abilities are a plus.

Qualifications

• High school diploma or equivalent required; associate degree or medical office certification preferred.
• 1–2 years of experience in a medical office, front desk, or healthcare administrative setting.
• Experience obtaining prior authorizations and verifying insurance benefits.
• Proficiency with EMR systems (Ethizo, Epic, Cerner) and Microsoft Office Suite.

Responsibilities

• Greet and check in patients, ensuring a warm and professional welcome.
• Answer and manage incoming phone calls, take messages, and direct inquiries.
• Schedule patient appointments and manage the clinic calendar.
• Assist patients with check-out, schedule follow-ups, and provide visit summaries.
• Process referrals to specialists and coordinate with external offices.
• Manage faxes and ensure timely distribution to staff.
• Maintain a clean, organized front office and waiting areas.
• Support clinical team with administrative tasks and chart preparation.

Skills

Insurance verification

Prior authorizations

EMR proficiency

Microsoft Office

Communication skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Associate degree or medical office certification preferred

Tools

EMR systems (Ethizo, Epic, Cerner)

Microsoft Office Suite (Excel, Outlook, Word)

Job description

Community Physicians is seeking a Medical Receptionist to be the first point of contact at our Aurora, IL clinics. You will handle front-desk duties, verify insurance, obtain prior authorizations, and support the clinical team with scheduling and administrative tasks.

Responsibilities include greeting patients, answering calls, scheduling appointments, processing referrals, and managing faxes. A high school diploma is required; EMR experience and bilingual English/Spanish abilities are a plus.