Bilingual Front Office Coordinator - Hybrid/Remote

Law Offices of James Scott Farrin; Charlotte (NC); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Competitive salary & benefits

Growth opportunities

Supportive team environment

Paid family leave

401k with match

Job summary

Law Offices of James Scott Farrin is seeking a Floater Bilingual Front Office Call Center Coordinator in Charlotte, NC. You will start in the Charlotte office during onboarding and training, then transition to remote work from home with occasional travel to Asheville, Charlotte, and Greensboro for backup coverage.

You will join a close-knit team serving injured clients across NC & SC, handling calls with empathy, routing them appropriately, and sometimes delivering checks at the end of a case.

Responsibilities

• Answer and route calls from injured people in fast-paced environment.
• Be the first and possibly the last voice callers hear, including handing them checks at case end.
• Welcome guests, facilitate meetings, and run the Charlotte office.
• Maintain flexibility to travel to Asheville, Charlotte, and Greensboro offices as needed.
• Successfully pass the NC Notary in a timely manner.

Job description

Law Offices of James Scott Farrin is seeking a Floater Bilingual Front Office Call Center Coordinator in Charlotte, NC. You will start in the Charlotte office during onboarding and training, then transition to remote work from home with occasional travel to Asheville, Charlotte, and Greensboro for backup coverage.

You will join a close-knit team serving injured clients across NC & SC, handling calls with empathy, routing them appropriately, and sometimes delivering checks at the end of a case.