Bilingual Front Office & Admin Coordinator

ACCESS to Healthcare Network; Reno (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision

Health Savings Account

Dental insurance

Life Insurance

Paid Time Off

Paid Holidays

Bereavement Leave

Parental Leave

Tuition Assistance

Job summary

Access to Healthcare Network is hiring a Front Office Coordinator/Operations for its Reno HQ. You will greet visitors, manage calls, assist with billing and program inquiries, and support daily front-office operations in a fast-paced environment.

Required bilingual English/Spanish, a high school diploma (AA preferred), and at least 1 year of customer service or administrative experience. The role offers competitive benefits and onsite work in Reno.

Qualifications

• Bilingual English/Spanish required.
• HS diploma or equivalent required; AA or higher preferred.
• Minimum 1 year of customer service/administrative experience preferred.

Responsibilities

• Greet visitors and direct them to the appropriate staff.
• Answer main office lines and route calls.
• Maintain knowledge of AHN programs to provide information.
• Respond to member inquiries and assist with billing inquiries.
• Facilitate member re-opening and billing processes as needed.
• Respect confidentiality and HIPAA requirements.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Communication skills

Education

HS diploma or equivalent

AA or higher preferred

Tools

Salesforce

Microsoft Word

Excel

PowerPoint

Billing software

RING phone system

Job description

Access to Healthcare Network is hiring a Front Office Coordinator/Operations for its Reno HQ. You will greet visitors, manage calls, assist with billing and program inquiries, and support daily front-office operations in a fast-paced environment.

Required bilingual English/Spanish, a high school diploma (AA preferred), and at least 1 year of customer service or administrative experience. The role offers competitive benefits and onsite work in Reno.