Bilingual Front Desk Specialist: Welcoming Patients & Scheduling

Bubon Orthodontics; Des Plaines (IL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

No weekends

Health insurance

PTO and paid holidays

401(k)

Flexible Spending Account

Employee discount

Parental leave

Bonus opportunities

Paid team bonding events

Paid training and support

Job summary

Bubon Orthodontics is seeking a friendly, bilingual Front Desk Specialist for our Des Plaines location with potential support at Millennium Park and Lakeview offices. You’ll greet patients, answer phones, schedule visits, and help with insurance verification while ensuring a smooth front desk operation.

The role emphasizes excellent customer service, strong communication in English and Spanish, and willingness to learn orthodontic workflows.

Qualifications

• Fluent in English and Spanish; patient-facing communication.
• Positive, friendly demeanor with strong interpersonal skills.
• Comfortable using dental/office software and multitasking in a fast-paced setting.

Responsibilities

• Greet patients and families with a warm, welcoming smile.
• Answer phones, assist patients with questions, and schedule/confirm appointments.
• Check patients in/out and verify insurance benefits.
• Collect patient payments and maintain accurate records.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Dental software

Job description

Bubon Orthodontics is seeking a friendly, bilingual Front Desk Specialist for our Des Plaines location with potential support at Millennium Park and Lakeview offices. You’ll greet patients, answer phones, schedule visits, and help with insurance verification while ensuring a smooth front desk operation.

The role emphasizes excellent customer service, strong communication in English and Spanish, and willingness to learn orthodontic workflows.