Bilingual Front Desk Specialist — Welcoming Admin Support

Children's Friend; Providence (RI); On-site; USD 18,000 - 26,000; Full time

Job summary

Children’s Friend is seeking a Full-Time and a Part-Time Bilingual Receptionist to greet families, manage calls, and maintain a welcoming environment at our Providence offices.

You’ll provide administrative support, translate documents, and assist with coordinating appointments. The role requires a high school diploma or GED and bilingual ability, with opportunity to work at multiple locations and earn benefits.

Qualifications

• Bilingual ability required.
• Strong interpersonal and communication skills.
• Professional and friendly telephone etiquette.
• Ability to maintain confidentiality and professionalism.
• Experience in a reception, customer service, or administrative support role.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Comfort using standard office equipment and administrative systems.
• Reliable transportation and ability to work at various agency locations if needed.

Responsibilities

• Welcoming and assisting clients and visitors, directing them to the appropriate staff member or meeting.
• Answering and routing incoming calls and assisting with appointment coordination or cancellations.
• Maintaining sign-in sheets, reception logs, and activity calendars.
• Following daily opening and closing procedures for the reception area.
• Sorting and distributing incoming mail and preparing outgoing mail for pickup.
• Providing administrative support to staff as needed.
• Assisting with oral and written translation of documents, forms, and communication.
• Preparing and typing memos, forms, flyers, and correspondence.
• Operating office equipment such as copiers, fax machines, computers, and shredders.
• Assisting with office supply inventory and distribution.
• Providing cross-coverage at other Children’s Friend locations when needed.

Skills

Bilingual ability

Interpersonal skills

Telephone etiquette

Confidentiality & professionalism

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Children’s Friend is seeking a Full-Time and a Part-Time Bilingual Receptionist to greet families, manage calls, and maintain a welcoming environment at our Providence offices.

You’ll provide administrative support, translate documents, and assist with coordinating appointments. The role requires a high school diploma or GED and bilingual ability, with opportunity to work at multiple locations and earn benefits.