Bilingual Receptionist

Childrens Friend; Providence (RI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

403(b) plan contributions

Paid holidays

Education assistance

Job summary

Children's Friend in Providence, RI is seeking a friendly, organized Bilingual Receptionist to greet families and visitors, manage calls, and support daily front-desk operations. This is a full-time position with 7.5-hour shifts and a starting wage of $16 per hour, with potential bilingual testing stipend.

Responsibilities include welcoming clients, routing inquiries, coordinating appointments, maintaining logs, handling mail, assisting staff, and translating documents as needed.

Qualifications

• High School Diploma or GED is required.
• Bilingual ability is required.
• Strong interpersonal and communication skills are essential.
• Professional and friendly telephone etiquette expected.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Greet clients and visitors and direct them to the appropriate staff member.
• Answer and route incoming calls and assist with appointment coordination or cancellations.
• Maintain sign-in sheets, reception logs, and calendars.
• Follow daily opening and closing procedures for the reception area.
• Sort and distribute mail and prepare outgoing mail.
• Provide administrative support to staff as needed.
• Assist with translation of documents, forms, and communication.

Skills

Bilingual ability

Interpersonal skills

Telephone etiquette

Privacy & confidentiality

Reliability

Education

High School Diploma or GED

Tools

Microsoft Office

Office equipment

Job description

Join Our Mission: Bilingual Receptionist: Full Time Position Available!

Location: Full Time Position: 350 Point Street Providence, RI.
Reports To: Administrative Support Supervisor
Employment Type: Full Time: 7.5 hour shifts, M, W, TH and Friday- 8:30am-5pm, Tuesday 10:30am-7pm

Pay: 16.00/hr (with potential for added stipend for successfully completing bilingual language testing)

Are you an organized, people-focused professional who enjoys helping others and keeping things running smoothly? Children's Friend is looking for a Full-Time and a Part-Time Bilingual Receptionist to serve as the welcoming first point of contact for families, visitors, and staff at our agency.

In this role, you will play an essential part in supporting our programs by greeting clients, managing incoming calls, and helping maintain a safe, organized, and welcoming environment for everyone who enters our building.

If you enjoy a fast-paced environment where your work directly supports children and families in the community, we would love to hear from you.

What You'll Do:

• Welcoming and assisting clients and visitors, directing them to the appropriate staff member or meeting
• Answering and routing incoming calls and assisting with appointment coordination or cancellations
• Maintaining sign-in sheets, reception logs, and activity calendars
• Following daily opening and closing procedures for the reception area
• Sorting and distributing incoming mail and preparing outgoing mail for pickup
• Providing administrative support to staff as needed
• Assisting with oral and written translation of documents, forms, and communication
• Preparing and typing memos, forms, flyers, and correspondence
• Operating office equipment such as copiers, fax machines, computers, and shredders
• Assisting with office supply inventory and distribution
• Providing cross-coverage at other Children's Friend locations when needed

What You Bring:

• High School Diploma or GED
• Bilingual ability required
• Strong interpersonal and communication skills
• Professional and friendly telephone etiquette
• Ability to maintain confidentiality and professionalism
• Reliable transportation and ability to work at various agency locations if needed

Preferred Qualifications

• Experience in a reception, customer service, or administrative support role
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Comfort using standard office equipment and administrative systems

Why Join Children's Friend?

At Children's Friend, we believe every child deserves a strong start. As part of our team, you'll have the chance to grow professionally, contribute meaningfully, and be part of a diverse and inclusive workplace where your efforts matter every day.

Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at [e-mail].

Children's Friend offers a comprehensive benefits package that includes the following:

• Medical Dental and Vision coverage
• Employer contributions to the 403(b) plan
• Employer-paid Life and Disability insurance
• Flex Spending Accounts
• 12 Holidays
• Competitive Vacation Benefits
• Training and Professional Development
• Education Assistance
• Student Loan Repayment Assistance