Bilingual Front Desk Specialist — Patient Access

Sea Mar Community Health Centers; Vancouver (WA); On-site; CAD 34,000 - 49,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life Insurance

Long Term Disability

EAP

Paid time off

Job summary

Sea Mar Community Health Centers is seeking a Front Desk Receptionist to be the first point of contact for patients and visitors, providing excellent customer service and supporting daily front office operations.

The role involves greeting patients, scheduling appointments, registering patients, collecting payments, and assisting with forms and referrals to community resources. Multiline phone handling and teamwork with back-office staff are essential.

Qualifications

• High School Diploma or GED required.
• Previous medical or dental front office experience preferred.
• Bilingual English/Spanish preferred.
• Strong communication, organization, and customer service skills.
• Ability to manage a multi-line phone system and basic office equipment.
• Fast-paced clinic environment with frequent patient interaction.

Responsibilities

• Greet patients, answer phones, and schedule appointments
• Register patients and accurately enter demographic information
• Collect patient payments and maintain accurate records
• Assist patients with forms, services, and referrals to community resources
• Support back-office staff to help address clinical quality measure gaps
• Maintain a clean, organized front desk and patient waiting areas

Skills

Customer service

Bilingual English/Spanish

Communication

Multiline phone

Office organization

Education

High School Diploma or GED

Tools

Office equipment

Job description

Sea Mar Community Health Centers is seeking a Front Desk Receptionist to be the first point of contact for patients and visitors, providing excellent customer service and supporting daily front office operations.

The role involves greeting patients, scheduling appointments, registering patients, collecting payments, and assisting with forms and referrals to community resources. Multiline phone handling and teamwork with back-office staff are essential.