Medical Front Desk Specialist – Patient Care

002 Sea Mar Community Health Center; Bellevue (KY); On-site; USD 57,859,000 - 60,614,000; Full time

Job summary

Sea Mar Community Health Centers is seeking a Front Desk Receptionist to serve as the liaison between patients and the clinic. The role requires organizing the front desk, answering calls, scheduling appointments, and supporting records management with a patient-centered approach.

Ideal candidates are bilingual in English and Spanish, with a 35 wpm typing speed and strong communication skills. The position includes working in a dynamic health center environment and contributing to exceptional

Qualifications

• High School Diploma or GED required; experience in a medical/dental setting preferred.
• Bilingual English/Spanish preferred.
• Typing speed 35 wpm required.
• Experience in medical/dental setting preferred.
• Ability to troubleshoot office equipment.
• Good written and verbal communication skills.

Responsibilities

• Maintain front desk and patient areas; ensure clean, organized space.
• Answer phones and assist callers; schedule patient appointments.
• Assist medical/dental records with scanning, indexing, filing.
• Distribute and screen mail; collect patient payments; maintain 100% collections.
• Enter patient demographics into the practice management system.
• Assist patients in accessing health services and provide information on other centers.
• Work in a team; support supervisor to maintain productivity.

Skills

Bilingual English/Spanish

Typing 35 wpm

Organizational skills

Verbal communication

Written communication

Customer service

Education

High School Diploma or GED

Tools

Practice management system

10-key adding machine

Scanning/document management

Job description

Sea Mar Community Health Centers is seeking a Front Desk Receptionist to serve as the liaison between patients and the clinic. The role requires organizing the front desk, answering calls, scheduling appointments, and supporting records management with a patient-centered approach.

Ideal candidates are bilingual in English and Spanish, with a 35 wpm typing speed and strong communication skills. The position includes working in a dynamic health center environment and contributing to exceptional