Bilingual Front Desk Specialist — Patient Access

002 Sea Mar Community Health Center; Des Moines (WA); On-site; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

401(k)

Job summary

Sea Mar Community Health Centers in Washington state seeks a Front Desk Receptionist to be the welcoming liaison between patients and the clinic. You will manage registrations, answer calls, schedule appointments, and support the front desk team to ensure smooth daily operations.

Candidates should have a High School Diploma or GED, strong organizational and communication skills, and be comfortable using a multi-line phone system.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish preferred.
• Typing speed of 35 wpm required.
• Good organizational and written/verbal skills.
• Ability to answer a multi-line phone system professionally.
• Detail oriented and reliable.
• Experience with medical records system desirable.

Responsibilities

• Maintain front desk activities to ensure completion.
• Answer telephone and assist callers promptly.
• Schedule and confirm patient appointments per the Front Desk Manual.
• Enter patient demographic information accurately into the system.

Skills

Bilingual English/Spanish

Typing 35 wpm

Organizational skills

Written and verbal skills

Phone system proficiency

Detail oriented

Troubleshoot office equipment

Education

High School Diploma or GED

Tools

Medical records system

Job description

Sea Mar Community Health Centers in Washington state seeks a Front Desk Receptionist to be the welcoming liaison between patients and the clinic. You will manage registrations, answer calls, schedule appointments, and support the front desk team to ensure smooth daily operations.

Candidates should have a High School Diploma or GED, strong organizational and communication skills, and be comfortable using a multi-line phone system.