Bilingual Front Desk Receptionist – healthcare access

002 Sea Mar Community Health Center; Washington (District of Columbia); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Life Insurance

Long Term Disability

Employee Assistance Program

Paid time off

401(k) retirement plan

Diverse work environment

Job summary

Sea Mar Community Health Centers is seeking a Front Desk Receptionist to be the first point of contact for patients and visitors, delivering excellent customer service and supporting daily front office operations at our DC-area clinic.

This role will greet patients, schedule appointments, register demographics, collect payments, and assist with forms and referrals to community resources, while helping maintain clinic flow and a positive patient experience.

Qualifications

• High School Diploma or GED required.
• Previous medical or dental front office experience preferred.
• Bilingual English/Spanish preferred.
• Strong communication, organization, and customer service skills.
• Ability to manage a multi-line phone system and basic office equipment.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Register patients and accurately enter demographic information.
• Collect patient payments and maintain accurate records.
• Assist patients with forms, services, and referrals to community resources.
• Support back-office staff to help address clinical quality measure gaps.
• Maintain a clean, organized front desk and patient waiting areas.

Skills

Bilingual English/Spanish

Customer service

Phone system management

Office equipment operation

Strong communication

Education

High School Diploma or GED

Tools

Multi-line phone system

Job description

Sea Mar Community Health Centers is seeking a Front Desk Receptionist to be the first point of contact for patients and visitors, delivering excellent customer service and supporting daily front office operations at our DC-area clinic.

This role will greet patients, schedule appointments, register demographics, collect payments, and assist with forms and referrals to community resources, while helping maintain clinic flow and a positive patient experience.