Bilingual Front Desk Associate — Patient Access & Support

002 Sea Mar Community Health Center; Bellevue (WA); On-site; USD 25,000 - 29,000; Full time

Job summary

Sea Mar Community Health Centers, a Federally Qualified Health Center in Washington, seeks a Front Desk Receptionist to serve as the liaison between the public and the facility. The role covers greeting patients, answering calls, scheduling appointments, and maintaining patient records with professionalism and courtesy.

The receptionist will uphold Sea Mar's values of dignity, respect, and access to care, while ensuring a positive patient experience and efficient front desk operations across the

Qualifications

• Strong customer service and communication skills.
• Experience with a frontline reception role.
• Proficiency with a multi-line phone system.
• Ability to file and manage patient records accurately.

Responsibilities

• Maintain a clean and professional front desk, greeting patients and visitors.
• Answer the telephone and assist callers within established guidelines.
• Schedule and confirm patient appointments per front desk procedures.
• Enter patient information and maintain accurate demographics in the system.
• Support the Front Office Supervisor to meet productivity and quality standards.

Skills

Bilingual English/Spanish

Typing 35 wpm

Organisation

Attention to detail

Phone etiquette

Verbal and written skills

Medical records system

Tools

Medical records system

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center in Washington, seeks a Front Desk Receptionist to serve as the liaison between the public and the facility. The role covers greeting patients, answering calls, scheduling appointments, and maintaining patient records with professionalism and courtesy.

The receptionist will uphold Sea Mar's values of dignity, respect, and access to care, while ensuring a positive patient experience and efficient front desk operations across the