Bilingual Front Desk & Scheduling Specialist

Moses Weitzman Health System; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

The Patient Service Associate at Moses Weitzman Health System will greet patients, schedule appointments, answer calls, and manage a busy front-desk. You will verify demographics and insurance, collect payments, assist with forms, and ensure confidentiality under HIPAA while supporting team goals.

The role requires Spanish-speaking ability, an associate degree in medical office, and strong multitasking and communication skills to deliver excellent patient experiences.

Qualifications

• Associates degree or medical office/medical assistant degree required.
• Spanish-speaking required.
• Excellent customer service skills.
• Verbal and written communication skills.
• Ability to multitask effectively.
• Healthcare office experience preferred.
• Experience with Microsoft Office applications preferred.

Responsibilities

• Greet patients and schedule appointments, manage front-desk operations.
• Answer and route calls on a busy phone system; document in EHR.
• Verify and update patient demographics and insurance information; collect payments.
• Assist patients with payments, sliding fee applications, and end-of-day balancing.
• Maintain patient confidentiality in all interactions (HIPAA).
• Support site leads and operations manager; assist with inventory and projects.

Skills

Spanish bilingual

Customer service

Communication

Multitasking

Problem solving

Education

Associates degree in medical office/medical assisting

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

The Patient Service Associate at Moses Weitzman Health System will greet patients, schedule appointments, answer calls, and manage a busy front-desk. You will verify demographics and insurance, collect payments, assist with forms, and ensure confidentiality under HIPAA while supporting team goals.

The role requires Spanish-speaking ability, an associate degree in medical office, and strong multitasking and communication skills to deliver excellent patient experiences.