Bilingual Front Desk: Scheduling & Patient Care

Dental Dreams LLC; Bourbonnais (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life insurance

Job summary

Bradley Dental in Bradley - Bourbonnais, IL is seeking a Front Desk Receptionist to join our team. The role focuses on scheduling appointments, supporting operational goals, and delivering excellent patient service.

Bilingual Spanish is highly preferred, with strong customer service and phone skills. The ideal candidate will be friendly, organized, and passionate about helping others, with a willingness to assist in various front desk duties and maintain accurate patient records in a fast-paced

Qualifications

• Bilingual (Spanish) required or strongly preferred.
• Customer service experience is required.
• Dental or medical experience is preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments and meet monthly/daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments and co-pays.
• Submit insurance claims and pre-authorizations.
• Pull patient charts for future appointments.
• Maintain a clean and professional office environment.
• Assist with presenting and explaining treatment plans.

Skills

Bilingual (Spanish)

Customer Service experience

Job description

Bradley Dental in Bradley - Bourbonnais, IL is seeking a Front Desk Receptionist to join our team. The role focuses on scheduling appointments, supporting operational goals, and delivering excellent patient service.

Bilingual Spanish is highly preferred, with strong customer service and phone skills. The ideal candidate will be friendly, organized, and passionate about helping others, with a willingness to assist in various front desk duties and maintain accurate patient records in a fast-paced