Bilingual Dental Front Desk & Scheduling Pro

Dental Dreams LLC; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams LLC is hiring Receptionists for our Bricktown location in Chicago, IL. The role focuses on scheduling appointments, supporting daily operations, and delivering excellent customer service in a fast-paced dental office.

The team values bilingual communicators and customer-focused professionals with knowledge of dental software. We offer competitive pay, benefits, paid time off, and a 401(k) plan in a dynamic, inclusive workplace.

Qualifications

• Bilingual in English and Spanish for customer interactions and documentation.
• Customer service experience in a healthcare or dental setting preferred.
• Experience with dental software (Dentrix/Eaglesoft) is a plus.

Responsibilities

• Maintain high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments and manage daily/monthly goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Process payments including co-pays and deductibles.
• Create insurance claims and submit pre-authorizations.
• Pull patient charts for future appointments as needed.
• Keep the office clean and professional.
• Assist with presenting and explaining treatment plans.

Skills

Bilingual (Spanish)

Customer Service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC is hiring Receptionists for our Bricktown location in Chicago, IL. The role focuses on scheduling appointments, supporting daily operations, and delivering excellent customer service in a fast-paced dental office.

The team values bilingual communicators and customer-focused professionals with knowledge of dental software. We offer competitive pay, benefits, paid time off, and a 401(k) plan in a dynamic, inclusive workplace.