Bilingual Front Desk Receptionist (Bradley)

Dental Dreams LLC; Bourbonnais (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life insurance

Job summary

Bradley Dental in Bradley - Bourbonnais, IL is seeking a Front Desk Receptionist to join our team. The role focuses on scheduling appointments, supporting operational goals, and delivering excellent patient service.

Bilingual Spanish is highly preferred, with strong customer service and phone skills. The ideal candidate will be friendly, organized, and passionate about helping others, with a willingness to assist in various front desk duties and maintain accurate patient records in a fast-paced

Qualifications

• Bilingual (Spanish) required or strongly preferred.
• Customer service experience is required.
• Dental or medical experience is preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments and meet monthly/daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments and co-pays.
• Submit insurance claims and pre-authorizations.
• Pull patient charts for future appointments.
• Maintain a clean and professional office environment.
• Assist with presenting and explaining treatment plans.

Skills

Bilingual (Spanish)

Customer Service experience

Job description

The Role

Bradly Dental in Bradley - Bourbonnais, IL is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be bilingual (Spanish) with excellent customer service and phone skills, and a passion for helping others.

Who Are We

Bradley Dental is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life insurance, Pet insurance, and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Previous dental or medical experience (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Bradley Dental i s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.