Dental Front Desk — Bilingual Patient Concierge

Dental-Dreams; Waukegan (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Waukegan, IL is seeking a Front Desk Receptionist to join our team. This full-time clerical role focuses on scheduling appointments, assisting with operational goals, and delivering excellent customer service. Bilingual Spanish is a big plus.

Responsibilities include greeting patients, answering phones, verifying benefits, and maintaining detailed patient records in a fast-paced environment. Great team environment with growth opportunities and competitive benefits.

Qualifications

• Customer service experience required.
• Dentrix and/or Eaglesoft knowledge preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Greet and check-in patients; answer phones and confirm appointments.
• Schedule patient appointments and manage daily/ monthly goals.
• Verify dental benefits and collect payments including co-pays and deductibles.
• Maintain accurate patient records in a fast-paced environment.
• Assist with presenting and explaining treatment plans.

Skills

Customer Service experience

Bilingual Spanish

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Waukegan, IL is seeking a Front Desk Receptionist to join our team. This full-time clerical role focuses on scheduling appointments, assisting with operational goals, and delivering excellent customer service. Bilingual Spanish is a big plus.

Responsibilities include greeting patients, answering phones, verifying benefits, and maintaining detailed patient records in a fast-paced environment. Great team environment with growth opportunities and competitive benefits.