Bilingual Front Desk Pro — Patient Scheduling & Concierge

Dental-Dreams; Harwood Heights (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance and More

Job summary

Dental Dreams LLC in Chicago Heights, IL is hiring a Bilingual Front Desk Receptionist to manage scheduling, greet patients, verify benefits, and support daily operations.

The ideal candidate is bilingual (Spanish) with strong customer service skills and a friendly, professional demeanor. Knowledge of Dentrix or Eaglesoft is a plus.

We offer competitive pay and benefits including medical and vision insurance, PTO, 401K, and more, with equal opportunity employment.

Qualifications

• Customer service experience required.
• Bilingual ability (Spanish) preferred; helpful for patient interactions.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments and manage daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits.
• Maintain patient records in a fast-paced environment.
• Process payments and co-pays.
• Submit claims and pre-authorizations as needed.
• Pull patient charts for future appointments.

Skills

Bilingual Spanish

Customer service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Chicago Heights, IL is hiring a Bilingual Front Desk Receptionist to manage scheduling, greet patients, verify benefits, and support daily operations.

The ideal candidate is bilingual (Spanish) with strong customer service skills and a friendly, professional demeanor. Knowledge of Dentrix or Eaglesoft is a plus.

We offer competitive pay and benefits including medical and vision insurance, PTO, 401K, and more, with equal opportunity employment.