Bilingual Front Desk Sales Coordinator

Botoplace Medspa; Florida; On-site; USD 21,000 - 25,000; Full time

Job summary

Botoplace MedSpa is seeking a sales-oriented Front Desk Coordinator to warmly greet guests, manage bookings, and convert inquiries into appointments. The role includes handling calls, texts, and emails in English and Spanish, and driving revenue through upselling services and memberships.

Responsibilities include booking, confirming, and rescheduling in Zenoti, processing payments, and maintaining complete guest profiles.

Qualifications

• Sales-oriented with upselling ability.
• Fluent in English and Spanish.
• Front desk or customer service experience.
• Friendly, professional and organized.

Responsibilities

• Greet guests and answer calls, texts, and emails in English and Spanish.
• Book, confirm, and reschedule appointments in Zenoti.
• Sell services, packages, and memberships, and encourage rebooking.
• Check guests in and out and process payments.
• Create complete guest profiles, including date of birth.

Skills

Sales

Bilingual English/Spanish

Front desk experience

Tools

Zenoti

Job description

Botoplace MedSpa is seeking a sales-oriented Front Desk Coordinator to warmly greet guests, manage bookings, and convert inquiries into appointments. The role includes handling calls, texts, and emails in English and Spanish, and driving revenue through upselling services and memberships.

Responsibilities include booking, confirming, and rescheduling in Zenoti, processing payments, and maintaining complete guest profiles.