Bilingual Front Desk Receptionist - Spanish (Part-Time)

National Vision, Inc.; Colton (CA); Vor Ort; USD 23.000 - 28.000; Teilzeit

Benefits dieser Stelle

401k retirement savings with company 0

Parental leave

Employee eyewear discount

College scholarship program

Zusammenfassung

America''s Best, part of National Vision, is seeking a Front Desk Receptionist in California to warmly welcome customers and manage schedules. This role is part-time and requires fluency in English and Spanish to assist a diverse patient base.

You will answer phones, verify insurance, book appointments, and maintain neat front-desk areas while following safety protocols. Prior receptionist experience is helpful but not required; high school diploma needed.

Qualifikationen

• Bilingual in English and Spanish.
• Receptionist/front desk experience preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills.

Aufgaben

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Kenntnisse

Bilingual in English/Spanish

Front desk experience

Customer service

Phone handling

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

America''s Best, part of National Vision, is seeking a Front Desk Receptionist in California to warmly welcome customers and manage schedules. This role is part-time and requires fluency in English and Spanish to assist a diverse patient base.

You will answer phones, verify insurance, book appointments, and maintain neat front-desk areas while following safety protocols. Prior receptionist experience is helpful but not required; high school diploma needed.