Bilingual Front Desk Receptionist (Part-Time)

National Vision, Inc.; Forest Park (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

401k match

Stock purchase plan

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, Inc., is seeking a Front Desk Receptionist for a part-time role. You will greet customers, manage records, and help schedules run smoothly in a fast-paced optical retail environment.

Fluency in English and Spanish required. High school diploma; 0–2 years experience preferred. Competitive hourly wage ($15.50–$18.08) with benefits and opportunities for growth.

Qualifications

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required.

Responsibilities

• Greets and welcomes customers in a friendly manner as they arrive at the store.
• Keeps organized patient records and helps patient schedules flow smoothly.
• Provides customers prompt, courteous service to customers on the phone or in person.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day’s appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.

Skills

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, Inc., is seeking a Front Desk Receptionist for a part-time role. You will greet customers, manage records, and help schedules run smoothly in a fast-paced optical retail environment.

Fluency in English and Spanish required. High school diploma; 0–2 years experience preferred. Competitive hourly wage ($15.50–$18.08) with benefits and opportunities for growth.