Bilingual Front Desk Receptionist for Student Services

Mt. Hood Community College; Gresham (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Mt. Hood Community College is seeking a friendly front-desk receptionist for the Academic Advising & Transfer Center.

You will be the first point of contact for students, visitors, and staff, answering calls and emails, scheduling appointments, and coordinating with AATC and Student Services Hub teams. The role requires strong customer service, good communication, and the ability to manage multiple tasks in a busy on-site office environment.

Qualifications

• High school diploma or GED is required.
• 1 year of customer service experience.
• Basic skills in Microsoft Word, Outlook and Excel.
• Experience working with diverse individuals.
• Bilingual skills preferred (English + another language).
• Experience in a college setting is a plus.

Responsibilities

• Greets visitors and serves as the first contact for students, staff, and guests.
• Answers calls, emails, and inquiries; provides information and referrals.
• Schedules, monitors, and manages appointments for AATC staff.
• Maintains familiarity with college services to refer appropriately.
• Provides general office support and data-related tasks.

Skills

Customer service

Communication skills

Multitasking

Professional demeanor

Phone etiquette

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Mt. Hood Community College is seeking a friendly front-desk receptionist for the Academic Advising & Transfer Center.

You will be the first point of contact for students, visitors, and staff, answering calls and emails, scheduling appointments, and coordinating with AATC and Student Services Hub teams. The role requires strong customer service, good communication, and the ability to manage multiple tasks in a busy on-site office environment.