Bilingual Front Desk & Patient Care Specialist

Clayton Services; Texas; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

PTO after temporary period

Job summary

Clayton Services is seeking a professional Front Desk Receptionist for a growing healthcare practice in the Greenspoint area. You will greet patients, manage calls, schedule appointments, and maintain EMR records with HIPAA compliance.

The role emphasizes customer service, accuracy, and teamwork. Ideal candidates have 1–2 years in a medical office or similar setting, Spanish bilingual ability, and reliable transportation.

Qualifications

• Excellent customer service and interpersonal communication skills.
• High school diploma or GED required.
• Minimum 1–2 years of experience in medical office, healthcare, or customer service.
• Bilingual Spanish is required.
• Valid driver''s license and reliable transportation required.

Responsibilities

• Welcome patients, visitors, and vendors in a friendly and professional manner.
• Answer and route incoming telephone calls; take accurate messages as needed.
• Schedule, confirm, and adjust patient appointments.
• Register patients in the EMR and update demographic and insurance information.
• Verify patient information and ensure all documentation is complete prior to appointments.
• Scan, upload, and maintain patient records and supporting documentation.
• Assist with referral processing, medical records requests, and other front office tasks.
• Coordinate with clinical staff to maintain an efficient patient flow throughout the day.
• Respond to patient questions while maintaining HIPAA compliance and confidentiality.
• Maintain a clean, organized reception area.
• Follow established office procedures and assist with additional duties.

Skills

Customer service

Interpersonal communication

Multitasking

HIPAA knowledge

Spanish bilingual

Microsoft Office

Professional demeanor

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR system

Job description

Clayton Services is seeking a professional Front Desk Receptionist for a growing healthcare practice in the Greenspoint area. You will greet patients, manage calls, schedule appointments, and maintain EMR records with HIPAA compliance.

The role emphasizes customer service, accuracy, and teamwork. Ideal candidates have 1–2 years in a medical office or similar setting, Spanish bilingual ability, and reliable transportation.