Bilingual Front Desk & Programs Coordinator

Gonzaba Medical Group; San Antonio (TX); Sur place; USD 36 000 - 54 000; Plein temps

Résumé du poste

The Gonzaba Foundation for Healthier Communities in San Antonio, TX, is seeking a full-time Community Services Coordinator to welcome participants, answer inquiries, and assist with registration. You will manage participant records in Salesforce, coordinate scheduling, and support program operations while maintaining confidentiality and delivering compassionate service to older adults and caregivers.

Bilingual in English and Spanish required; two years of customer service experience preferred;

Qualifications

• Minimum high school diploma or equivalent.
• Bilingual in English and Spanish required.
• Two years of experience in customer service, administrative support, community services, healthcare, or a related field.

Responsabilités

• Serve as the primary point of contact for participants, caregivers, volunteers, and community members with a welcoming, professional experience.
• Answer and direct incoming calls, provide accurate information about programs and services.
• Register participants for Foundation programs and events using Salesforce CRM.
• Maintain participant files and data in Salesforce with accuracy and privacy.

Connaissances

Customer service

Verbal communication

Written communication

MS Office

Organizational skills

Confidentiality

Team collaboration

Front desk duties

Formation

High school diploma or equivalent

Outils

Salesforce

Microsoft Office

Description du poste

The Gonzaba Foundation for Healthier Communities in San Antonio, TX, is seeking a full-time Community Services Coordinator to welcome participants, answer inquiries, and assist with registration. You will manage participant records in Salesforce, coordinate scheduling, and support program operations while maintaining confidentiality and delivering compassionate service to older adults and caregivers.

Bilingual in English and Spanish required; two years of customer service experience preferred;